Assessment as meta-learning
Something got us excited in a strategic meeting with Executive Networks the other day in San Francisco. Executive Networks is a company that builds communities of practice for executives mainly in HR. The Community Directors were very appreciative of our Assessment Framework. They were particularly taken by the value-creation matrix (Figure 7.1, page 39). They liked the idea of integrating quantitative indicators and narratives of value creation and the fact that the usefulness of the framework is both retrospective (what learning a communities has enabled) and prospective (what learning a community may enable). In other words, the framework can be used to account for the value of an existing community and also to imagine the development of a community through...
Communities versus networks?
How is a community of practice different from an informal network in regard to social learning? All communities of practice are networks in the sense that they involve connections among members. But not all networks are communities of practice: a community of practice entails shared domain that becomes a source of identification. This identity creates a sense of commitment to the community as a whole, not just connections to a few linking nodes. Communities and networks are often thought of as two different types of social structure. From this perspective, one would need to ask the question: given a group, is it a community or is it a network? We prefer to think of community and network as two aspects of social structuring, which require different forms of...
Evaluation framework
As communities and networks go more mainstream there is an increasing demand from organizations to have ways of monitoring their value. How can we make the connection between the activities of a community and the improved performance of the organization? In our value assessment framework, published by the Open University of the Netherlands, we identify five levels of value creation of a community or network: Cycle 1. Immediate value: the activities and interactions between members have value in and of themselves Cycle 2. Potential value: the activities and interactions of cycle 1 may not be realized immediately, but rather be saved up as knowledge capital whose value is in its potential to be realized later. Cycle 3. Applied value: knowledge capital...